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Best Western Plus Hotel Carlton Annecy, Annecy

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From131US$ /night
Check-in
04Dec2024Select date
Check-out
05Dec2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

5 Rue Des Glieres, Annecy, France, FR-74000

The Best Western Plus Hotel Carlton in Annecy offers a strategic location at the entrance of the historical old town, within walking distance from shops and Lake Annecy. This 4-star hotel, adorned with a contemporary decor, features 57 refurbished rooms that blend comfort with modern amenities. Guests can enjoy various watersports and outdoor activities, thanks to the hotel’s proximity to both the lake and the surrounding mountains.

Location

Conveniently located just a five-minute walk from the city center of Annecy and 200 meters from the train station, the hotel ensures easy access to surrounding attractions. The impressive Lake Annecy, known for its pristine beauty, is moments away. It is easily reachable by car from either the A40 or A41 motorways.

Rooms

Each 'Standard' room is equipped with a double bed measuring 140 cm by 190 cm, a hospitality welcome tray, and free Wi-Fi. Additional amenities include a chargeable minibar, television, safe, hairdryer, and a Nespresso coffee machine with complimentary capsules. More spacious options are available with King-size beds, balconies, and enhanced comfort features like bathrobes and premium toiletries.

Eat & Drink

A breakfast buffet is served daily from 6:30 am to 10 am, providing a variety of choices to start your day. The hotel also features a bar and tearoom, open from 7 am to 1 am, offering guests a place to relax with refreshments. Nearby, visitors can find numerous themed restaurants, catering to a wide range of culinary tastes.

Leisure & Business

The property provides a dedicated meeting room, suitable for business engagements, as well as free Wi-Fi throughout. Guests have access to a 24-hour reception, bar/tearoom, and various services such as luggage storage, iron and ironing boards on request, and options for private garages. Outdoor enthusiasts can partake in activities like hiking, cycling, and numerous water sports located nearby.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Comfort Twin Room
Max:
2 persons
16 m² 
Bed options:
2 Single beds
Shower
Coffee machine
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Executive Queen Room
Max:
2 persons
19 m² 
Bed options:
1 King-size bed
Coffee machine
Heating
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Prestige Queen Room Spa Bath Non-Smoking
Max:
2 persons
19 m² 
Bed options:
1 King-size bed
Coffee machine
Heating
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Getting around

A list of all available modes of transport

City Centre
Annecy500 m
Airports
Meythet (NCY) 7.4 km
Chambery-Savoie (CMF) 45.1 km
Train
Train Station300 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Services

  • Paid shuttle service
  • Pet amenities available
  • Room service
  • Housekeeping
  • Welcome drink

Dining

  • In-room breakfast
  • Snack bar
  • Bar/ Lounge area

Business

  • Fax/Photocopying

Children

  • Cots
  • Board games

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV

Room decor

  • Parquet floor
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Location

5 Rue Des Glieres, Annecy, France, FR-74000
Map view
street view
5 Rue Des Glieres, Annecy, France, FR-74000
Nearby
Museum
Palais de l'Ile
500 m
La Vieille Ville
560 m
Church
Annecy Cathedral
280 m
Church
Church of St. Maurice
450 m
Church
Church of St. Francis
490 m
15 Rue Jean-Jacques Rousseau
Maison Lambert
270 m
Church
Notre-Dame de Liesse
240 m
Museum
Palace I'lle
500 m
19 rue Sommeiller
Librairie Decitre
270 m
Mall
Courier
430 m
Beach
Old Town of Annecy
490 m
Bridge
Pont Perriere
470 m
Store
Monoprix
490 m
2 Place Sainte Claire
Atelier GRONOWSKI
250 m
19 Rue du Pâquier
Puits Saint-Jean
280 m
4 Passage des Clercs
Maison Gallo
270 m
2T Avenue de Brogny
Caue
270 m
10 rue Sainte Claire
Le Monde Merveilleux des Alpes Miniatures
290 m
Pont Morens
Pont Morens
330 m
Rue Perrière
les arcades
450 m
Restaurants
Folie Royale
80 m
13 rue Royale
Le Salon Francais
90 m
26 rue Royale
Pleure pas Madeleine
110 m
9 rue de la Gare
Le Semper Fi
110 m
13 rue Royale Passage des Sorbiers
Liber Art
110 m
41 Rue Vaugelas
Kia Ora
150 m
13 rue de la Gare
Le Bouillon
180 m
9 Rue de la Gare
Apero N Co Annecy
150 m
13 rue de la Gare
brasserie Brunet
160 m
10 rue de la Poste

Reviews and Ratings

Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
clean
friendly staff
small rooms
pricey breakfast
7.8/10
Very good
Rooms
7.8
Location
8.6
Service
8.3
Dining
7.5
Guest reviews
7.8/10
based on 9 reviews
8.5
8.5/10based on 3340 reviews
Helena
United Kingdom, April  2024
8.0/10

My stay at the hotel was a mix of positives and negatives. The rooms were quite small and there wasn't enough space even to keep luggage, but they were also acceptable with a large balcony. However, the bad shower that had to be held with one hand for centering in the bath tub was inconvenient. The location was perfect, making it easy to walk into and around town, with everything around you and easy access to the historic part and train station. The dining experience was very well done with a fresh assortment of breakfast items, though some additional customer service training may be needed. The service was excellent, with super friendly staff promptly checking us in and even moving us to another room due to renovations going on.

Rooms
7.0
The rooms were small but acceptable, with a large balcony.
Service
9.0
The staff were super friendly and provided excellent service.
Location
8.0
The location was perfect, allowing easy access to the town and historical areas.
Dining
8.0
The dining experience was very well done with a fresh assortment of breakfast items.
Facilities
8.0
The hotel had helpful facilities to make my stay convenient.
Steven
United States, December  2023
8.2/10

My stay at the hotel was simply fantastic. The room was spacious, illuminated, and had a lovely balcony with an amazing view. The bed was soft, the pillows were cozy, and the furniture was comfortable. The only downside was that the balcony seemed a bit smaller compared to another room on a higher floor, and it was not as bright as I had hoped.

Rooms
9.0
The room was great, spacious, and very clean.
Service
8.0
The staff was incredibly helpful and nice during my time at the hotel, always aiming to ensure customer satisfaction.
Location
9.0
The location was good, perfect for walking to the lake and the old town, and right in front of the train station.
Dining
7.0
The dining experience was remarkable, with a collection of matured-fresh cheeses and hams. However, there was a need for better customer service during meals.
Facilities
The hotel facilities were modern and convenient, offering a comfortable stay.
Lucy
United Kingdom, November  2023
8.6/10

I was pleasantly surprised by the hotel. The room was bright and clean with a very large balcony offering a stunning view of the square and distant mountains. The service was top-notch, with friendly and helpful staff. The location exceeded my expectations, being close to the medieval town, lake, and train station. The dining experience, although a bit pricey, was excellent overall. A truly lovely stay.

Rooms
9.0
The room was bright, clean, and had a very large balcony with a beautiful view.
Service
9.0
The staff was very friendly and incredibly helpful.
Location
9.0
The hotel is conveniently located near the medieval town, lake, and train station.
Dining
8.0
The dining experience, although a bit expensive, was excellent overall.
Facilities
8.0
The hotel offered all the necessary amenities for a comfortable stay.
Alfred
United Kingdom, November  2023
7.8/10

The hotel is in a prime location, just across from the train station and walking distance to the city center. The rooms were very clean and comfortable, although a bit small. The service was friendly and helpful overall, though one receptionist seemed less welcoming. Dining options were good, but a bit overpriced. The location is perfect for exploring Annecy on foot, making it an ideal choice for a weekend getaway.

Rooms
8.0
The rooms were very clean and the balcony overlooking the park was a nice touch.
Service
7.0
The staff was friendly and helpful, even assisting with the luggage.
Location
9.0
The hotel's location is superb, just a short walk from all the main attractions in Annecy.
Dining
7.0
The continental breakfast was good, but a bit overpriced.
Facilities
8.0
The hotel offers a comfortable stay with adequate facilities.
Scott
United States, September  2023
8.6/10

I had a wonderful stay at the hotel. The rooms were very clean and amazing, although a bit on the small side. The service was great and the staff was efficient, polite, and helpful. The location was just perfect, close to the bus terminal and the historic town center. The dining experience was excellent, with a wide selection buffet style, although the price for breakfast was a bit too much. The facilities were top-notch, making my stay even more enjoyable.

Rooms
8.0
The rooms were very clean and amazing, although a bit on the small side.
Service
9.0
The service was great and the staff were efficient, polite, and very helpful.
Location
9.0
The location was just perfect, close to the bus terminal and the historic town center.
Dining
8.0
The dining experience was excellent, with a wide selection buffet style.
Facilities
9.0
The facilities were top-notch.
clean
small rooms
Nick
United Kingdom, September  2023
8.2/10

The hotel has clean and fresh rooms with comfortable bedding, Nescafe coffee machines, and quick WIFI, offering a view of the park and easy access to the old town and lake. The service was wonderful and helpful, especially during a challenging incident. The location is excellent for exploring Annecy's attractions, and the dining experience included a variety of local specialties. However, dining may be considered overpriced. Overall, a great value for a pleasant stay.

Rooms
8.0
The rooms were tastefully decorated, comfortable, and had a private balcony.
Service
9.0
The staff was very pleasant, helpful, and accommodating, going above and beyond.
Location
9.0
The hotel's location was excellent, within walking distance of key attractions and the old town.
Dining
7.0
The dining experience was exceptional with a variety of local delicacies but might be considered overpriced.
Facilities
8.0
The hotel offers great facilities for a comfortable stay.
Frank
United States, June  2023
8.2/10

I had a pleasant stay at the hotel. The room was nice and reasonably-sized with a balcony and a large bathroom. The staff was excellent and very helpful. The location was convenient, although a bit outside the city center. The dining experience was remarkable with a good selection of local cheeses and hams. Overall, a good value for money option.

Rooms
8.0
The room was nice and reasonably-sized with a balcony and a large bathroom.
Service
9.0
The staff was excellent and very helpful.
Location
7.0
The location was convenient, although a bit outside the city center.
Dining
9.0
The dining experience was remarkable with a good selection of local cheeses and hams.
Facilities
The facilities were basic but sufficient for a comfortable stay.
Diana
United Kingdom, April  2023
6.4/10

The hotel had its ups and downs. The rooms were unhygienic and very hot lacking character, though the variety was excellent; the aircon being turned off during unusually hot weather in 2018 made the size feel cramped and inconvenient with the tucked-away TV screen. The service was a mixed bag, from unhelpful behavior in removing towels and soap to helpful gestures like assisting with bags. The location, however, was a standout, just a few minutes' walk from the old town and lake. The dining experience had its good and bad sides, offering better cheese but at an inflated price. Facilities were basic, with both positive and negative aspects to consider, making this a mixed bag overall.

Rooms
5.0
The rooms felt unhygienic and very hot, lacking character, though the choice was excellent. The TV screen was inconveniently placed around a corner.
Service
6.0
The service had its moments, ranging from unhelpful actions like taking away towels and soap to helpful gestures like assisting with bags.
Location
9.0
The location was perfect, mere minutes from the old town and lake, offering exceptional convenience and a friendly atmosphere.
Dining
6.0
The dining experience had its highlights with better cheese, but at a cost that felt overpriced.
Facilities
6.0
The facilities were basic, with both positive and negative aspects to consider.
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04Dec2024Select date
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Rooms and Guests2 Guests, 1 Room