Best Western Plus Hotel Carlton Annecy, Annecy
About the Hotel
The Best Western Plus Hotel Carlton in Annecy offers a strategic location at the entrance of the historical old town, within walking distance from shops and Lake Annecy. This 4-star hotel, adorned with a contemporary decor, features 57 refurbished rooms that blend comfort with modern amenities. Guests can enjoy various watersports and outdoor activities, thanks to the hotel’s proximity to both the lake and the surrounding mountains.
Location
Conveniently located just a five-minute walk from the city center of Annecy and 200 meters from the train station, the hotel ensures easy access to surrounding attractions. The impressive Lake Annecy, known for its pristine beauty, is moments away. It is easily reachable by car from either the A40 or A41 motorways.
Rooms
Each 'Standard' room is equipped with a double bed measuring 140 cm by 190 cm, a hospitality welcome tray, and free Wi-Fi. Additional amenities include a chargeable minibar, television, safe, hairdryer, and a Nespresso coffee machine with complimentary capsules. More spacious options are available with King-size beds, balconies, and enhanced comfort features like bathrobes and premium toiletries.
Eat & Drink
A breakfast buffet is served daily from 6:30 am to 10 am, providing a variety of choices to start your day. The hotel also features a bar and tearoom, open from 7 am to 1 am, offering guests a place to relax with refreshments. Nearby, visitors can find numerous themed restaurants, catering to a wide range of culinary tastes.
Leisure & Business
The property provides a dedicated meeting room, suitable for business engagements, as well as free Wi-Fi throughout. Guests have access to a 24-hour reception, bar/tearoom, and various services such as luggage storage, iron and ironing boards on request, and options for private garages. Outdoor enthusiasts can partake in activities like hiking, cycling, and numerous water sports located nearby.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Paid parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Services
- Paid shuttle service
- Pet amenities available
- Room service
- Housekeeping
- Welcome drink
Dining
- In-room breakfast
- Snack bar
- Bar/ Lounge area
Business
- Fax/Photocopying
Children
- Cots
- Board games
Room features
- Air conditioning
- Heating
- Mini-bar
- Tea and coffee facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
Room decor
- Parquet floor
Location
Reviews and Ratings
My stay at the hotel was a mix of positives and negatives. The rooms were quite small and there wasn't enough space even to keep luggage, but they were also acceptable with a large balcony. However, the bad shower that had to be held with one hand for centering in the bath tub was inconvenient. The location was perfect, making it easy to walk into and around town, with everything around you and easy access to the historic part and train station. The dining experience was very well done with a fresh assortment of breakfast items, though some additional customer service training may be needed. The service was excellent, with super friendly staff promptly checking us in and even moving us to another room due to renovations going on.
My stay at the hotel was simply fantastic. The room was spacious, illuminated, and had a lovely balcony with an amazing view. The bed was soft, the pillows were cozy, and the furniture was comfortable. The only downside was that the balcony seemed a bit smaller compared to another room on a higher floor, and it was not as bright as I had hoped.
I was pleasantly surprised by the hotel. The room was bright and clean with a very large balcony offering a stunning view of the square and distant mountains. The service was top-notch, with friendly and helpful staff. The location exceeded my expectations, being close to the medieval town, lake, and train station. The dining experience, although a bit pricey, was excellent overall. A truly lovely stay.
The hotel is in a prime location, just across from the train station and walking distance to the city center. The rooms were very clean and comfortable, although a bit small. The service was friendly and helpful overall, though one receptionist seemed less welcoming. Dining options were good, but a bit overpriced. The location is perfect for exploring Annecy on foot, making it an ideal choice for a weekend getaway.
I had a wonderful stay at the hotel. The rooms were very clean and amazing, although a bit on the small side. The service was great and the staff was efficient, polite, and helpful. The location was just perfect, close to the bus terminal and the historic town center. The dining experience was excellent, with a wide selection buffet style, although the price for breakfast was a bit too much. The facilities were top-notch, making my stay even more enjoyable.
The hotel has clean and fresh rooms with comfortable bedding, Nescafe coffee machines, and quick WIFI, offering a view of the park and easy access to the old town and lake. The service was wonderful and helpful, especially during a challenging incident. The location is excellent for exploring Annecy's attractions, and the dining experience included a variety of local specialties. However, dining may be considered overpriced. Overall, a great value for a pleasant stay.
I had a pleasant stay at the hotel. The room was nice and reasonably-sized with a balcony and a large bathroom. The staff was excellent and very helpful. The location was convenient, although a bit outside the city center. The dining experience was remarkable with a good selection of local cheeses and hams. Overall, a good value for money option.
The hotel had its ups and downs. The rooms were unhygienic and very hot lacking character, though the variety was excellent; the aircon being turned off during unusually hot weather in 2018 made the size feel cramped and inconvenient with the tucked-away TV screen. The service was a mixed bag, from unhelpful behavior in removing towels and soap to helpful gestures like assisting with bags. The location, however, was a standout, just a few minutes' walk from the old town and lake. The dining experience had its good and bad sides, offering better cheese but at an inflated price. Facilities were basic, with both positive and negative aspects to consider, making this a mixed bag overall.