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Best Western Plus Hotel Carlton Annecy, Annecy
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Key details
About the Hotel
5 Rue Des Glieres,
Annecy,
France,
FR-74000,
Auvergne-Rhone-Alpes
Best Western Plus Hotel Carlton Annecy is a 4-star boutique hotel featuring 57 refurbished rooms with contemporary decor. Amenities include a bar/tearoom and free Wi-Fi throughout the property, making it suitable for both business and leisure travelers.
Rooms & Amenities
Rooms at Best Western Plus Hotel Carlton include amenities such as free Wi-Fi, a hospitality welcome tray, a Nespresso coffee machine, and a minibar, ensuring a comfortable stay. The hotel offers various room types, including 'Standard', 'Confort', 'Executive', and 'Prestige' categories, some equipped with balconies and whirlpool bathtubs.
Dining & Nearby Options
A breakfast buffet is provided daily from 6:30 am, with options available until 10:30 am on weekends. Nearby dining options include several themed restaurants, allowing guests to explore local culinary delights.
Leisure & Activities
Best Western Plus Hotel Carlton offers access to a range of outdoor activities including water sports, cycling, and hiking. Events such as the 'Descente des Alpages' festival and the Annecy International Animated Film Festival take place nearby, providing cultural engagement.
Location & Transportation
The hotel is conveniently located just a 5-minute walk from Annecy train station and close to public transportation options, including bus services. Notable landmarks within walking distance include the Palace of the Isle, the Bridge of Love, and Annecy Cathedral.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Incredibly Comfortable Bed!
“The bed in my room was exceptionally comfortable with high-quality linen that made for a restful night’s sleep.” view full review
Excellent Shower Pressure
“The water pressure in the shower was excellent, providing a refreshing experience after a long day of exploring.” view full review
Delicious Breakfast Alternatives
“While I opted for local pastries, the nearby patisserie offered the most delicious baguettes and pain au chocolat, perfect for starting my day.” view full review
Accessible Parking
“The large underground public car park right in front of the hotel made parking convenient, although the spaces were a bit narrow.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Security
Baggage storage
Elevator
Smoke detectors
Fire extinguishers
Key card access
Services
Paid shuttle service
Pet amenities available
Room service
Housekeeping
Welcome drink
Dining
In-room breakfast
Snack bar
Bar/ Lounge area
Business
Fax/Photocopying
Children
Cribs
Board games
Room features
Air conditioning
Heating
Mini-bar
Tea and coffee facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Room decor
Parquet floor
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Location
5 Rue Des Glieres,
Annecy,
France,
FR-74000,
Auvergne-Rhone-Alpes
Map view
street view
5 Rue Des Glieres,
Annecy,
France,
FR-74000,
Auvergne-Rhone-Alpes
City landmarks
Castle
Annecy
2400 ft
Bridges
Bridge of Love
2700 ft
Lake
Lake Annecy
1.5
mi
quai Napoleon III
Gardens of Europe
2700 ft
Parks
Le Paquier
2100 ft
Church
Basilica of the Visitation
4300 ft
Museums
Conservatoire d'Art et d'Histoire
2600 ft
Face aux Jardins de l’Europe
Ile des Cygnes
3200 ft
3 rue des Tisserands Place Chorus
La Turbine Sciences
4400 ft
Castle
Manoir de Novel
1.4
mi
Nearby
Museums
Palais de l'Ile
1700 ft
La Vieille Ville
1900 ft
Church
Annecy Cathedral
1000 ft
Church
Church of St. Maurice
1500 ft
Church
Eglise Saint-Francois de Sales
1700 ft
15 Rue Jean-Jacques Rousseau
Maison Lambert
900 ft
Church
Notre-Dame de Liesse
800 ft
Museums
Palace I'lle
1700 ft
19 rue Sommeiller
Librairie Decitre
900 ft
Mall
Courier
1500 ft
Beach
Old Town of Annecy
1700 ft
Bridges
Pont Perriere
1600 ft
Store
Monoprix
1700 ft
2 Place Sainte Claire
Atelier GRONOWSKI
900 ft
19 Rue du Pâquier
Puits Saint-Jean
1000 ft
4 Passage des Clercs
Maison Gallo
900 ft
2T Avenue de Brogny
Caue
900 ft
10 rue Sainte Claire
Le Monde Merveilleux des Alpes Miniatures
1000 ft
Pont Morens
Pont Morens
1100 ft
Rue Perrière
les arcades
1500 ft
Restaurants
Folie Royale
300 ft
13 rue Royale
Le Salon Francais
300 ft
26 rue Royale
Pleure pas Madeleine
400 ft
9 rue de la Gare
Le Semper Fi
400 ft
13 rue Royale Passage des Sorbiers
Liber Art
400 ft
41 Rue Vaugelas
Kia Ora
500 ft
13 rue de la Gare
Le Bouillon
600 ft
9 Rue de la Gare
Apero N Co Annecy
500 ft
13 rue de la Gare
brasserie Brunet
600 ft
10 rue de la Poste
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
clean
friendly staff
small rooms
pricey breakfast
7.8/10
Very good
Rooms
7.8
Location
8.6
Service
8.3
Dining
7.5
Guest reviews
7.8/10
based on 9 reviews
8.6
8.6/10 based on 3152 reviews
Helena
United Kingdom,
April
2024
8.0/10
My stay at the hotel was a mix of positives and negatives. The rooms were quite small and there wasn't enough space even to keep luggage, but they were also acceptable with a large balcony. However, the bad shower that had to be held with one hand for centering in the bath tub was inconvenient. The location was perfect, making it easy to walk into and around town, with everything around you and easy access to the historic part and train station. The dining experience was very well done with a fresh assortment of breakfast items, though some additional customer service training may be needed. The service was excellent, with super friendly staff promptly checking us in and even moving us to another room due to renovations going on.
Rooms
7.0
The rooms were small but acceptable, with a large balcony.
Service
9.0
The staff were super friendly and provided excellent service.
Location
8.0
The location was perfect, allowing easy access to the town and historical areas.
Dining
8.0
The dining experience was very well done with a fresh assortment of breakfast items.
Facilities
8.0
The hotel had helpful facilities to make my stay convenient.
Steven
United States of America,
December
2023
8.2/10
My stay at the hotel was simply fantastic. The room was spacious, illuminated, and had a lovely balcony with an amazing view. The bed was soft, the pillows were cozy, and the furniture was comfortable. The only downside was that the balcony seemed a bit smaller compared to another room on a higher floor, and it was not as bright as I had hoped.
Rooms
9.0
The room was great, spacious, and very clean.
Service
8.0
The staff was incredibly helpful and nice during my time at the hotel, always aiming to ensure customer satisfaction.
Location
9.0
The location was good, perfect for walking to the lake and the old town, and right in front of the train station.
Dining
7.0
The dining experience was remarkable, with a collection of matured-fresh cheeses and hams. However, there was a need for better customer service during meals.
Facilities
The hotel facilities were modern and convenient, offering a comfortable stay.
Lucy
United Kingdom,
November
2023
8.6/10
I was pleasantly surprised by the hotel. The room was bright and clean with a very large balcony offering a stunning view of the square and distant mountains. The service was top-notch, with friendly and helpful staff. The location exceeded my expectations, being close to the medieval town, lake, and train station. The dining experience, although a bit pricey, was excellent overall. A truly lovely stay.
Rooms
9.0
The room was bright, clean, and had a very large balcony with a beautiful view.
Service
9.0
The staff was very friendly and incredibly helpful.
Location
9.0
The hotel is conveniently located near the medieval town, lake, and train station.
Dining
8.0
The dining experience, although a bit expensive, was excellent overall.
Facilities
8.0
The hotel offered all the necessary amenities for a comfortable stay.
Alfred
United Kingdom,
November
2023
7.8/10
The hotel is in a prime location, just across from the train station and walking distance to the city center. The rooms were very clean and comfortable, although a bit small. The service was friendly and helpful overall, though one receptionist seemed less welcoming. Dining options were good, but a bit overpriced. The location is perfect for exploring Annecy on foot, making it an ideal choice for a weekend getaway.
Rooms
8.0
The rooms were very clean and the balcony overlooking the park was a nice touch.
Service
7.0
The staff was friendly and helpful, even assisting with the luggage.
Location
9.0
The hotel's location is superb, just a short walk from all the main attractions in Annecy.
Dining
7.0
The continental breakfast was good, but a bit overpriced.
Facilities
8.0
The hotel offers a comfortable stay with adequate facilities.
Scott
United States of America,
September
2023
8.6/10
I had a wonderful stay at the hotel. The rooms were very clean and amazing, although a bit on the small side. The service was great and the staff was efficient, polite, and helpful. The location was just perfect, close to the bus terminal and the historic town center. The dining experience was excellent, with a wide selection buffet style, although the price for breakfast was a bit too much. The facilities were top-notch, making my stay even more enjoyable.
Rooms
8.0
The rooms were very clean and amazing, although a bit on the small side.
Service
9.0
The service was great and the staff were efficient, polite, and very helpful.
Location
9.0
The location was just perfect, close to the bus terminal and the historic town center.
Dining
8.0
The dining experience was excellent, with a wide selection buffet style.
Facilities
9.0
The facilities were top-notch.
clean
small rooms
Nick
United Kingdom,
September
2023
8.2/10
The hotel has clean and fresh rooms with comfortable bedding, Nescafe coffee machines, and quick WIFI, offering a view of the park and easy access to the old town and lake. The service was wonderful and helpful, especially during a challenging incident. The location is excellent for exploring Annecy's attractions, and the dining experience included a variety of local specialties. However, dining may be considered overpriced. Overall, a great value for a pleasant stay.
Rooms
8.0
The rooms were tastefully decorated, comfortable, and had a private balcony.
Service
9.0
The staff was very pleasant, helpful, and accommodating, going above and beyond.
Location
9.0
The hotel's location was excellent, within walking distance of key attractions and the old town.
Dining
7.0
The dining experience was exceptional with a variety of local delicacies but might be considered overpriced.
Facilities
8.0
The hotel offers great facilities for a comfortable stay.
Frank
United States of America,
June
2023
8.2/10
I had a pleasant stay at the hotel. The room was nice and reasonably-sized with a balcony and a large bathroom. The staff was excellent and very helpful. The location was convenient, although a bit outside the city center. The dining experience was remarkable with a good selection of local cheeses and hams. Overall, a good value for money option.
Rooms
8.0
The room was nice and reasonably-sized with a balcony and a large bathroom.
Service
9.0
The staff was excellent and very helpful.
Location
7.0
The location was convenient, although a bit outside the city center.
Dining
9.0
The dining experience was remarkable with a good selection of local cheeses and hams.
Facilities
The facilities were basic but sufficient for a comfortable stay.
Diana
United Kingdom,
April
2023
6.4/10
The hotel had its ups and downs. The rooms were unhygienic and very hot lacking character, though the variety was excellent; the aircon being turned off during unusually hot weather in 2018 made the size feel cramped and inconvenient with the tucked-away TV screen. The service was a mixed bag, from unhelpful behavior in removing towels and soap to helpful gestures like assisting with bags. The location, however, was a standout, just a few minutes' walk from the old town and lake. The dining experience had its good and bad sides, offering better cheese but at an inflated price. Facilities were basic, with both positive and negative aspects to consider, making this a mixed bag overall.
Rooms
5.0
The rooms felt unhygienic and very hot, lacking character, though the choice was excellent. The TV screen was inconveniently placed around a corner.
Service
6.0
The service had its moments, ranging from unhelpful actions like taking away towels and soap to helpful gestures like assisting with bags.
Location
9.0
The location was perfect, mere minutes from the old town and lake, offering exceptional convenience and a friendly atmosphere.
Dining
6.0
The dining experience had its highlights with better cheese, but at a cost that felt overpriced.
Facilities
6.0
The facilities were basic, with both positive and negative aspects to consider.